You are in Azabu. Your parents are in Osaka.
You mean to go once a month; in practice it is once a season. On the telephone they say nothing has changed. And still you have the sense that they walk a little more slowly than last year. The person who minds this most is the one with the least time to give it.
Distance can be closed by orchestration.
People who manage their own affairs perfectly well often find themselves without recourse when it comes to parents living far away. Whom to ask. Who watches once the asking is done. Who moves first if something happens.
We take on all of it: the appointments, the household, the meals, the movement. And above all, the work of checking regularly that nothing has changed — and telling you.
To your parents, we arrive simply as the people their son or daughter arranged. Our presence does not intrude on what is between you.
One line, and a structure stands up.
With parents at a distance, it is rarely obvious what to ask for, or how. Two exchanges, as they occurred.
- “The shopping has started to be too much for my father.”
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- Household help twice a week, and the shopping done for him
- Once a month we check what is in the refrigerator, and tell you if it has changed
- When someone is needed to accompany him to appointments, the same person takes it on
- If long-term care insurance comes into view, we handle that application too
- “On the telephone they always say nothing has changed.”
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- Once a month, one of our people visits and sees the household for themselves
- How quickly they walk, how much they eat, how the house is kept — the changes that never become numbers
- The report goes to you alone. To your parents we remain the people their son arranged
- If something gives us pause, we arrange the appointment from here
For your parents.
Appointments and screenings
The yearly check-up arranged, someone to accompany them, the research when a specialist is needed. What they are too considerate to mention, we ask about ourselves.
- Screenings and check-ups arranged and accompanied
- Appointments booked and cars arranged
- Options for where to be seen, researched
The household
Household help arranged, cleaning, repairs, the garden. Whatever the family home requires to be kept, we keep turning.
- Household help arranged and regularly reviewed
- Cleaning, repairs and the garden
- The seasonal turning of the house
Care and checking in
When care becomes necessary, we advise and coordinate with providers. Day to day, we check in regularly and tell you when something has changed.
- Care providers researched and coordinated
- Regular checking-in, and a report to you
- A first response, and a call to you, in an emergency
Transport, meals, travel
Cars arranged, the shopping done, meals delivered. And, while they are well enough to enjoy it, travel arranged at a pace that suits them.
- Taxis and transport arranged
- Meals delivered and shopping done
- Their own travel arranged
For your family.
The health of your spouse and children
Screenings held, meals managed, appointments arranged — as they are for you. The family’s year is kept in one place.
Your children’s education
Tutors, languages, international schools, entrance examinations, study abroad. Researched, interviewed, and narrowed to three.
Anniversaries
The dates are held here, three proposals arrive a fortnight before, and the arrangements on the day follow without a further request.
Travelling as a family
The ages of the children, the stamina of the grandparents, whether the dog is coming. An itinerary that asks nothing unreasonable — with medical options secured for the stay.
Family and parents are directed under Signature.
Many members begin with themselves and move across when the need arises. A parent’s circumstances rarely give notice. It is enough to speak to us then.
MembershipEnquire about membership
Membership follows an interview, and is limited to ten members. Please begin by telling us what you would like taken off your hands.
Enquire about membershipWe are currently receiving preliminary enquiries.