We do not begin with “we can’t”. And we give you your time back.
Before anything else, what we promise in this service, and what it is built for.
We do not begin with “we can’t”
This is our first promise.
There are three grounds on which we decline: where the law forbids it; where it requires a licence we do not hold, such as a physician’s; and where it would come at someone else’s expense.
Everything else we take in, at least to begin with. Unprecedented, unfamiliar, difficult — we accept it first, and then work out how it might be done.
Research, approach, be turned down, approach elsewhere. For every refusal, another door. That labour is ours.
Why put this first? Because the moment you are told no, the work returns to your hands. Find someone else, look into it yourself, give up — whichever you choose, it spends your time.
Every refusal we remove is one piece of work that does not come back to you. That is where this service begins.
Where something truly cannot be done, it comes back with why, and with what we can offer instead. Nothing is left to go quiet. Not saying “we can’t” does not mean saying yes and then doing nothing.
We give you your time back
This is our second promise.
Count the hours you spend on your health.
Booking the appointment. Reading the results. Being told to exercise, and looking for a trainer. Getting to the gym and back. Planning meals. Shopping. Researching supplements. Wondering whether they work.
Searching why your sleep is shallow. Booking the specialist. Going. Going again because it did not work. Explaining the same thing to the trainer, the dietitian, the doctor. Remembering how it went last time.
Each is short. Added up, it is dozens of hours a year. And most of it is not time spent improving your health — it is time spent arranging to improve your health.
That arranging is what we take on. Research, decide, book, arrange, explain, verify, and when it does not work, find the next thing. Your director does all of it, and it leaves your hands.
What stays with you is the time spent moving, eating and sleeping. The trainer comes to you. Meals are prepared at home. Blood is taken at home. No travelling time either.
Why these two
A physician reads your results and gives instructions. Exercise. Cut the fats. Look at your sleep. The instructions are correct. What follows them is work.
Which exercise, how often. What to cut, what to eat instead, and who cooks it. Whether shallow sleep comes from the bed, the hour, the drink or the thinking. Try one, and if it fails, the next. And to know whether it worked, you need a way to measure.
That work can be divided among specialists. But each of them sees only their own part. The trainer does not know last night’s sleep, the dietitian does not know next week’s dinner, the hospital does not know what changed after the last visit.
Seeing the whole, connecting it, trying it, verifying it — that is the part left with you. The person with the least time carries the most troublesome role. And because it is troublesome, it is usually left undone.
The instructions come every year. The work remains every year. The results do not change.
So someone is needed who does not refuse, and someone is needed who takes on the time. One director carries both.
Your director holds the record
To refuse nothing and take on the time, forwarding requests is not enough.
Last night’s sleep, last month’s figures, this week’s meals have to be to hand. Without the record there is no way to decide what to try, and no way to know whether it worked.
Your director keeps the sleep and activity record, the test results, the at-home blood values and the meal record permanently to hand. From those they decide what to try, arrange the specialists, and measure the same thing again two to four weeks later.
If it worked, it continues. If not, it stops and something else is tried. That cycle continues on our side until something works.
Beyond the first interview, there is nothing for you to explain. Your director explains it to the trainer and to the dietitian.
Two rules for giving time back
We do not present a list.
Hand over ten candidates and ten reasons, and the deciding is still with you. That is forwarding, not doing.
We research, compare, go and meet where meeting is required, decline on your behalf what ought to be declined, and bring you three at most.
We can always say why those three. That you should not need to read the reasoning matters more to us.
What is not working, you stop.
Supplements and exercise carried on because they seem to be doing something have usually never been checked.
We check against the figures, and where nothing has moved, we tell you to stop. The time and money spent on what does not work is also yours to get back.
What we do not have, we do not claim
We are not a medical institution. We neither diagnose nor treat, and we do not use words that promise a cure or an improvement. At-home blood values are treated as test data for deciding what to try next, not as a diagnosis.
Wellness Director Azabu is at the stage of welcoming its first ten members. We hold no record of results and no testimonials. Not speaking of what we do not have is, in itself, our position.
In their place, what we can promise:
- We do not begin with “we can’t”.
- The arranging, and the time it takes, is ours.
- Everything tried and every result — including what did not work — is recorded, and all of it is yours.
Enquire about membership
We are currently welcoming ten founding members.
Membership is decided after an interview. Begin by telling us what you find most tiresome.
Enquire about membership