Your daily life, directed for wellness.

Your body and your household,held by one private office.

A trainer here, a dietitian there. A hospital, a travel agent, an agency for household staff. The requests you once sent to a dozen separate desks now arrive at one.

A single line to your desk is enough. “I’m in Kyoto next week.” “I think my mother’s legs are getting weaker.” That will do. If anything is missing, we will ask.

It is received by one director, appointed to you, who keeps your sleep and activity, your screening results and your dietitian’s record permanently to hand. Which is why the same request comes back different.

The Problem

Does any of this sound familiar?

  • You know the restaurants. Securing the table, aligning the diaries and choosing the gift is another matter
  • You have a doctor, and referrals when you want them. Booking the appointment and moving everything around it still falls to you
  • You have a trainer and a dietitian. You explain the same things to each of them, again and again
  • You are screened every year. Reading the findings and deciding what to do next is always your own work
  • You could find a good hospital near your parents. The question is who goes with them

What is short is not access, and not information. It is someone to take on the deciding, the contacting and the arranging — the whole of it.

The Gap

Outside the consulting room, no one is in charge.

When something is wrong, a physician sees you. There are tests, and there is medicine. But what a physician sees ends at the consulting room door. The days that follow — what you eat, when you sleep, how far you walk, the room you rest in — are left untouched.

“Do take care of yourself,” you are told. Yet no one actually builds the menu, sets the amount of exercise, or puts the bedroom right. The trainer handles training, the dietitian handles food, the hospital handles the hospital. The seat for someone who sees all of it and moves it together has simply stayed empty.

That is the seat we take. Diagnosis and treatment belong to physicians. What we hold is everything outside that — the ordinary days. With the screening figures and the daily record both to hand, we build the meals, set the training, and arrange the room at the far end of a journey. That all of it runs through one pair of hands is the point.

How It Works

Ask, and this comes back.

What separates us from a conventional concierge shows up less in how a request is taken than in how it comes back. Three exchanges, as they happen.

“I’m staying in Kyoto next week.”
  • We look at how you have been sleeping, then reserve the room specifying pillow and mattress firmness
  • It is a heavy travel week, so the first day is left deliberately loose
  • The ryokan you did not care for last time is already off the list
  • On the morning itself, the itinerary and every contact arrive on a single sheet
“Dinner with a client. Find somewhere.”
  • This is the fourth such dinner this month. Rich courses have run on, so we narrowed it to three Japanese counters
  • We confirm whether a private room is wanted, what your guest drinks, and any allergies, then book
  • The gift is delivered to your office on the morning of
  • Your dietitian lightens the meals on either side
“I think my mother’s legs are getting weaker.”
  • Near her home in Osaka, we research three options — orthopaedic, and an internist who can write a referral to her usual doctor
  • We book the appointment, and one of our people accompanies her on the day
  • The car home, and meals delivered that week, are arranged with it
  • From then on, a summary of how she is doing reaches you once a month

Diagnosis and treatment belong to physicians. What we do sits before and around them.

Who Does What

One desk. Specialists behind it.

You are never required to work out whom to ask. Send one line to your director; the assigning of people is ours to do.

You

You

“I’m in Kyoto next week.” “I think my mother’s legs are getting weaker.”

Your Director

Your director

The single desk that holds your data and your records. They take the request, decide what it needs, assign the people, and see it through to the end.

  • Listen
  • Research
  • Choose
  • Arrange
  • See it through
Specialists

Medicine

  • Specialists
  • Clinics
  • Dental & ophthalmic
  • Screening centres

Body

  • Dietitians
  • Trainers
  • Physiotherapists
  • Chefs

Life

  • Travel
  • House & villa
  • Dining & gifts
  • Stylists

Family

  • Household & care
  • Tutors
  • Pets
  • Checking in

There is one number for you to remember.

Our Creed

We do not begin with “we can’t.”

There are three grounds on which we decline: where the law forbids it; where it requires a licence we do not hold, such as a physician’s; and where it would come at someone else’s expense.

Everything else, we take in. Unprecedented or unfamiliar makes no difference — we accept it first, then work out how it might be done. Research, approach, be turned down, approach again. That labour is ours.

And where something truly cannot be done, it comes back to you with why, and with what we can offer instead. It does not simply go quiet.

The Loop

A private office that holds your data.

We do not begin researching when a request arrives; we arrange from a standing knowledge of how you are. That is possible only because the record is already in our hands.

The same “a hotel in Kyoto”

A conventional concierge

  • asks your budget and preferred area
  • sends back a list of several candidates
  • leaves the deciding to you — and you learn the answer once you have stayed there

This office

  • looks at your recent sleep, then books the room specifying pillow and mattress firmness
  • keeps the first day loose when the week is heavy with travel
  • has already removed the place you did not care for last time
01 Measure

Measurement

Sleep and activity from your wearable. The findings of your medical screening. The record your dietitian keeps of what you eat.

02 Read

Reading

Your director reads all of it together, to decide what happens next. The numbers are not there to be reported back to you.

03 Direct

Direction

Training, meals, the bedroom, the chef’s menu, the room at the far end of a journey. What has been read informs every arrangement.

04 Live

Return to life

Nothing exceptional is added to your routine. It is the ordinary day itself that quietly changes.

Continuous

And then we measure again.

Hands of two generations
Family & Parents

Your parents, too, are held here.

You are in Azabu; your parents are far away. Appointments, household help, the meals of an ordinary week, the occasional journey. And beyond arranging it, a summary of how they are doing reaches you once a month. The same director carries the daily life of the family you cannot be beside.

Family & Parents
Scenes

A member’s year.

This is a service that runs across a whole year. Three moments out of one.

  1. 01

    The annual screening, and the year ahead

    Appointments are laid across the year; when the findings arrive, the training and nutrition programme is rebuilt around those numbers.

  2. 07

    Five days in Hawaii, with the family

    Flights, transfers, restaurants where children are genuinely welcome — and a shortlist of places where you could be seen in Japanese, handed over with the itinerary.

  3. 11

    A month of dinners, balanced

    Your dietitian reshapes the meals on either side of each engagement, and the restaurants follow. The dinners stay where they are; everything around them moves.

See the whole year

Membership

Two memberships

Entrust your own condition, or the household and family entire. That is the whole of the difference. Across both, we hold ten members at most.

Wellness Membership

From ¥5,000,000 per year(excl. tax)

Body Direction and Medical Liaison — narrowed to your own condition. Your desk is available during weekday hours.

Signature Membership

From ¥12,000,000 per year(excl. tax)

All of the above, plus the arrangements of daily life and the orchestration of your family and parents. Your director is reachable directly, at any hour.

Membership

Enquiry

Enquire about membership

Membership follows an interview, and is limited to ten members. Please begin by telling us what you would like taken off your hands.

Enquire about membership

We are currently receiving preliminary enquiries.